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Department

Communication, Marketing & Customer Experience

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The Communication Division is our voice – internally and externally. Its task is to keep employees informed about the company’s processes, news, events, as well as external communication with the media and the public, thus building both the internal and external image of ERGO.

Marketing, Digitalisation and CX team shapes how customers discover, experience, and stay with our brand by combining marketing, digital, and customer experience into one function. Marketing builds brand strength and drives demand through campaigns and communications. Digitalisation develops customer facing solutions and grows our digital channels, from websites to performance marketing and analytics. Customer Experience (CX) ensures smooth customer journeys, using feedback and insights to improve satisfaction and loyalty. Together we create seamless experiences that strengthen trust and support business growth.

About ERGO

Together, more than 1,200 insurance enthusiasts in our Baltic team are working to make our customers’ futures more secure. Our success is built by our people. This is why we want to provide them with a working environment that encourages development and diversity, allowing everyone to flourish. Our goal is to develop ERGO into a workplace, where we grow together as a team!

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